Forum Discussion

3 years ago

Apex Legends Crashing After Xbox Series X Upgrade

After doing the upgrade for apex on the Xbox Series X my game has been crashing numerous times, making the game essentially unplayable. It will sometimes crash on the title screen when I go to log in...

EA_Atic

DICE Team

3 years ago

@AlonsoChiquillo Thanks!

For the sake of asking did you try to reinstall the game?

/Atic

AlonsoChiquillo

3 years ago

Hey @EA_Atic

Yeah I just uninstalled and reinstalled right now along with clearing local/online save data before I booted it up. I got a match of ranked in thankfully but as soon as I queued up a game of Arenas afterwards the game crashed. It's like a sudden green screen followed by my console shutting off.