Apex Legends crashing on startup
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did thi...
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Hello, it is attached.
Arron
EA_Darko
Community Manager
Community ManagerLot of errors and issues there @BaronArron so the best thing to do is go ahead and run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
If the issue continues please make a new Windows Admin account and try there.
Let us know how you get on.
Darko
Hi, I performed all the instrcutions at that link, and it has not fixed my issue. I have attached the newest DXDIAG file from just now after my most recent attempt. Can you explain what you mean to do by the second part you suggest, is that my Windows User Account for my whole PC?
- EA_Darko
You can find the info to create a new Windows admin account here @BaronArron: https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-20de74e0-ac7f-3502-a866-32915af2a34d
Darko Hi Darko,
I have done so with a Test user account set to Administrator, and this did not work either, reproducing the same error. I have taken a DxDiag file from that user account after trying to run Apex.
- EA_Darko
Same issues and errors appearing in the new DxDiag @BaronArron.
It could be that you are having issues with your OS.
Darko - @EA_Darko Do you have any recommendations for diagnosing these issues???
- EA_Darko
Hey @BaronArron all I can suggest is to troubleshoot.
There are different issues there that are account related and otherwise.
Darko
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