Apex Legends Random Crashes After 2-3 Hours
Hi everyone,
I'm experiencing consistent crashes in Apex Legends and need help. The game crashes randomly after 2-3 hours of gameplay with no error message - it just closes to desktop instantly.
My System Configuration:
- CPU: AMD Ryzen 9 9800X3D
- GPU: NVIDIA RTX 5080
- Motherboard: ASUS ROG STRIX X870-A
- OS: Windows (latest version)
What I've Already Tried (Following EA Support Recommendations):
BIOS Settings:
- Precision Boost Overdrive (PBO): Disabled
- SoC/Uncore OC Mode: Disabled
- All CPU overclocking disabled - running at stock clocks
GPU Settings:
- NVIDIA Control Panel: Debug Mode enabled (forces reference clocks)
- No overclocking - stock GPU settings
- Latest NVIDIA drivers installed
In-Game & Software:
- All overlays disabled (Steam, Discord, GeForce Experience)
- Game files verified multiple times
- Tried lowering graphics settings
- Running game as administrator
- All background apps closed (no MSI Afterburner, Razer Synapse, etc.)
Additional Steps:
- EA App cache cleared
- Tried disabling MediaTek wireless network card
- Generated DxDiag logs for EA support
Important Context:
- Other games work perfectly fine (Battlefield 5, Battlefield 6, etc.) - NO crashes
- Crashes happen regardless of game mode (happens during ranked matches too, causing penalties)
- No error messages - just instant crash to desktop
- Happens consistently after 2-3 hours of gameplay
EA Support Response: I've contacted EA Support multiple times. They acknowledged this appears to be a known issue with high-end hardware and said the development team is investigating. However, even after following all their workaround steps, the problem persists.
Question: Is anyone else experiencing similar crashes with Ryzen 9000 series or RTX 5000 series cards? This seems to be an Apex-specific issue since other demanding games run flawlessly on the same hardware.
Any additional suggestions or confirmation from Respawn would be greatly appreciated. This makes ranked play nearly impossible.
Thanks in advance!
