Forum Discussion
bump. same issue for a friend of mine
- 7 years ago
Same issue.
Same issue when I tried the Anthem Demo/alpha.
How long are they going to ignore this issue?
- 7 years agoOh...and I'm actually getting an error.
The exception Illegal Instruction
An attempt was made to execute an illegal instruction.
(0xc000001d) occured in the application at location 0x3f74ab15.
This is new. I didn't get this error during the Anthem Demo/Alpha.- 7 years ago
YOUR PROCESSOR?
- 7 years ago
Crashed at launch with the error in the screenshot
- 7 years ago
This.
I'm still getting the same error.
- 7 years ago
I was having a similar issue that i seem to have solved and created a reddit post but it got removed, ill copy it here for you.
https://www.reddit.com/r/apexlegends/comments/aoir82/possible_fix_for_memory_error_crashes_on_win7/
Possible fix for memory error crashes on Win7.(TL;DR: The bellow is a guide to potentially fixing crash issues)
A lot of people have had various crashes with error messages saying that the game engine was unable to write to or read from specific memory addresses. For Win8 and Win10 users these issues are largely fixed by a couple of windows updates (ill try to look up the KB articles again and provide theme here as well.)
However for Win7 I have found no such solution, however, I had it suggested to me the issue may be solved by setting the Apex Legends process priority to High. This would be simple if not for Easy Anti Cheat which prevents even admins from changing process priority. Luckily this issue has been solved before with Fortnite (special thanks to Sky Status for the video below.)
https://www.youtube.com/watch?v=wzrG-KrJ2Ao
I've adapted this work around for Apex Legends and after 8 hours of game time have not had any further crashes so far. Bellow are links to a registry file you can download and run on any Windows OS and have the appropriate registry entries added for you. Links are spoopy though so i will also include a raw copy of the contents of the reg file so you can copy and paste it into a .txt and then rename to .reg as well as a guide to doing the registry edit manually.
Mega
Registry File: https://mega.nz/#!3rxiQKgI!jwDw1Od9O9_T26EP46sZIQ-GsEf9KiXCgFFN-68w1Uw
Zip File: https://mega.nz/#!PuoggaIZ!I0rJ85OdptVaIFanTPmzV39uwIbDVzPHmz9vGYsG4hU
Zippyshare
Registry File: https://www105.zippyshare.com/v/9kgrF0Nf/file.html
Zip File: https://www105.zippyshare.com/v/M1zJzTOl/file.html
Raw Reg (copy the lines of text between the lines into a .txt file, save, then change the extension to .reg then double click)
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\r5apex.exe\PerfOptions] "CpuPriorityClass"=dword:00000003
Guide to manual registry edit. (quotes are for highlighting, do not type them)
Open the start menu and type "regedit" this should bring up regedit.exe, open it.
Using the side panel with drop down arrows navigate to the bellow location. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
Right click the "Image File Execution Options" folder, hover over "new", and select "Key", enter the name "r5apex.exe"
Right click the "r5apex.exe" folder, hover over "new", and select "Key", enter the name "PerfOptions"
Highlight "PerfOptions" on the left, in the white space in the right field, right click, hover over "new" and select "DWORD (32-bit) Value", Enter "CpuPriorityClass" for the name.
Double click the new "CpuPriorityClass" DWORD you created and in the new window ensure that the Base is set to Hexadecimal, then set the Value to "3"
Close Regedit
Final Notes: I have also been running the game in administrator mode, however i don't think that will be necessary with this fix, i will be testing later today and update. Also I am terrible with reddit formatting, if you have suggestions to help make this post clear, or other locations youd like me to copy pasta it, let me know, ill try to actually keep up with my PMs and this thread.
- 7 years ago
The registry edits from Koopak did not work for me. Still got the crash ☹️
@Koopak wrote:I was having a similar issue that i seem to have solved and created a reddit post but it got removed, ill copy it here for you.
https://www.reddit.com/r/apexlegends/comments/aoir82/possible_fix_for_memory_error_crashes_on_win7/
Possible fix for memory error crashes on Win7.(TL;DR: The bellow is a guide to potentially fixing crash issues)
A lot of people have had various crashes with error messages saying that the game engine was unable to write to or read from specific memory addresses. For Win8 and Win10 users these issues are largely fixed by a couple of windows updates (ill try to look up the KB articles again and provide theme here as well.)
However for Win7 I have found no such solution, however, I had it suggested to me the issue may be solved by setting the Apex Legends process priority to High. This would be simple if not for Easy Anti Cheat which prevents even admins from changing process priority. Luckily this issue has been solved before with Fortnite (special thanks to Sky Status for the video below.)
https://www.youtube.com/watch?v=wzrG-KrJ2Ao
I've adapted this work around for Apex Legends and after 8 hours of game time have not had any further crashes so far. Bellow are links to a registry file you can download and run on any Windows OS and have the appropriate registry entries added for you. Links are spoopy though so i will also include a raw copy of the contents of the reg file so you can copy and paste it into a .txt and then rename to .reg as well as a guide to doing the registry edit manually.
Mega
Registry File: https://mega.nz/#!3rxiQKgI!jwDw1Od9O9_T26EP46sZIQ-GsEf9KiXCgFFN-68w1Uw
Zip File: https://mega.nz/#!PuoggaIZ!I0rJ85OdptVaIFanTPmzV39uwIbDVzPHmz9vGYsG4hU
Zippyshare
Registry File: https://www105.zippyshare.com/v/9kgrF0Nf/file.html
Zip File: https://www105.zippyshare.com/v/M1zJzTOl/file.html
Raw Reg (copy the lines of text between the lines into a .txt file, save, then change the extension to .reg then double click)
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\r5apex.exe\PerfOptions] "CpuPriorityClass"=dword:00000003
Guide to manual registry edit. (quotes are for highlighting, do not type them)
Open the start menu and type "regedit" this should bring up regedit.exe, open it.
Using the side panel with drop down arrows navigate to the bellow location. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
Right click the "Image File Execution Options" folder, hover over "new", and select "Key", enter the name "r5apex.exe"
Right click the "r5apex.exe" folder, hover over "new", and select "Key", enter the name "PerfOptions"
Highlight "PerfOptions" on the left, in the white space in the right field, right click, hover over "new" and select "DWORD (32-bit) Value", Enter "CpuPriorityClass" for the name.
Double click the new "CpuPriorityClass" DWORD you created and in the new window ensure that the Base is set to Hexadecimal, then set the Value to "3"
Close Regedit
Final Notes: I have also been running the game in administrator mode, however i don't think that will be necessary with this fix, i will be testing later today and update. Also I am terrible with reddit formatting, if you have suggestions to help make this post clear, or other locations youd like me to copy pasta it, let me know, ill try to actually keep up with my PMs and this thread.
- 7 years ago
i use phenom 2 x4 and game crashed to desktop with out error or logs or or error report nothing happens beside the game just quits and goes to desktop but only as i am matchmaking right before it is about to go beyond loading screen then it just quits pls EA fix this issue theres so many of us who have phenom cpu who want to play this game pls make a patch for us
- 7 years ago
ya game keep crashing without error, Phantom II X4 955
- 7 years ago
Same problem but fx 6300 rx 570
- 7 years ago
Updating windows did not help, crashed after 25 minutes of playing.
- 7 years ago
i5-7300HQ - GTX 1050, the game is crashing without error
- 7 years ago
Fix your game EA its insanely frustrating to play and get kicked and game auto closing mid firefight
- 7 years ago
guys, ive got something. ive looked into msi afterburner after ever crash and every single time my "commit charge, mb" spikes to 16k something when the crash occurs..
All other numbers are the same, this is the anomaly. i dont know what it means or does, but it has to do with memory right?
Check it yoursleves, detach the tracking bar from afterburner and scroll down to the last section, there it should be "commit charge, mb"
- 7 years ago
@MrJibblies wrote:guys, ive got something. ive looked into msi afterburner after ever crash and every single time my "commit charge, mb" spikes to 16k something when the crash occurs..
All other numbers are the same, this is the anomaly. i dont know what it means or does, but it has to do with memory right?
Check it yoursleves, detach the tracking bar from afterburner and scroll down to the last section, there it should be "commit charge, mb"
i googled and it has something to do with virtual memory, and there's a setting in this game that deals with reserved virtual memory. maybe the problem has to do with that
- 7 years ago
Here my dxdiag
I crash EVERY game after a freeze.. plz fix it.
Thank you EA
- 7 years ago
new patch " says crash has been fixed " yep, no it hasnt. 7 kill game with 2 teams left to kill ( 100% was going to win ) then bam, game closes on me, it happen as i was about to land on the floor from jumping off the supply ship
- 7 years ago
Hello, sorry for such a question but how do i find this "crash log" ?
I would like to share my crashing info aswell ...
thank you
- 7 years ago
ryzen 7 1700
gtx 1080
16gb ddr4
even after the "crash fix" update still having hella trouble please fix this trash ea
- 7 years ago
after patch no crash in 8 hours of gaming while using following settings/method:
- game was limited to 60fps
- i was lobby leader when playing with friends
will try removing fps limit and other "fixes" i applied while the game crashed before patch and see if it crashed again. or is now stable
will also check if if crashes again when i join a lobby while playing with friends
- 7 years ago
Apex legends crashing without error
- 7 years ago
crashed yet again
- 7 years ago
Here's mine.
crash:
{
R5Apex: 000000000068CA45
EXCEPTION_ILLEGAL_INSTRUCTION: C000001D
}
callstack:
{
KERNELBASE: 00000000000EBDD0
ntdll: 00000000000A3167
ntdll: 000000000008B5E6
ntdll: 000000000009F7DD
ntdll: 000000000000D856
ntdll: 000000000009E70E
R5Apex: 000000000068CA45
R5Apex: 000000000068EC2B
R5Apex: 00000000004C04BD
R5Apex: 00000000004BFD5A
R5Apex: 00000000004C0317
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 0000000000013DC4
ntdll: 0000000000073691
}
registers:
{
rax = 0x000001DFDCF114E0
rbx = 0x000001DFD4FAA540
rcx = 0x000001DFD4FAA540
rdx = 200
rsp = 0x000000AF2676FAC0
rbp = 0x22A1F25F
rsi = 0x000001DFDCF114E0
rdi = 2
r8 = 1
r9 = 58
r10 = 0
r11 = 65
r12 = 20
r13 = 0
r14 = 0xFFFF000000000000
r15 = 0xA1C0000000000000
rip = 0x00007FF6F252CA45
xmm0 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm1 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm2 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm3 = [ [1.7647059, 0, 0, 0], [0x3FE1E1E2, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm7 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm13 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm14 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}- 7 years ago
Still crashing...
crash:
{
R5Apex: 00000000002F20BB
EXCEPTION_ACCESS_VIOLATION(execute): 00007FF600002001
R5Apex: 00000000002F2620
}
callstack:
{
KERNELBASE: 000000000008669C
ntdll: 00000000000A80CB
ntdll: 000000000008FD36
ntdll: 00000000000A468F
ntdll: 0000000000004BEF
ntdll: 00000000000A33FE
R5Apex: 00000000002F20BB
R5Apex: 00000000004BFEA6
R5Apex: 00000000004C0297
R5Apex: 00000000004BEAB7
R5Apex: 00000000004C0852
KERNEL32: 00000000000181F4
ntdll: 000000000006A251
}
registers:
{
rax = 1
rbx = 0x000000D2B51BBAB0
rcx = 0
rdx = 4
rsp = 0x000000D2B4A0F970
rbp = 1405 // 0x0000057D
rsi = 0x0000027005792760
rdi = 1873 // 0x00000751
r8 = 0
r9 = 162106 // 0x0002793A
r10 = 447828 // 0x0006D554
r11 = 447828 // 0x0006D554
r12 = 448215 // 0x0006D6D7
r13 = 448215 // 0x0006D6D7
r14 = 1
r15 = 0x0000026CCA2D67D0
rip = 0x00007FF6B3B820BB
xmm0 = [ [1295754, 0, 0, 0], [0x499E2C50, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [6170256, 0, 0, 0], [0x4ABC4D20, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [2.5539887, 0, 0, 0], [0x4023748D, 0x00000000, 0x00000000, 0x00000000] ]
xmm3 = [ [3309341, 0, 0, 0], [0x4A49FC74, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [4156669, 0, 0, 0], [0x4A7DB3F4, 0x00000000, 0x00000000, 0x00000000] ]
xmm5 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm6 = [ [4156669, 0, 0, 0], [0x4A7DB3F4, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [1218816, 2742336, 3.4028235e+38, 3.4028235e+38], [0x4994C800, 0x4A276100, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm9 = [ [3.4028235e+38, 3.4028235e+38, 3.4028235e+38, 3.4028235e+38], [0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF, 0x7F7FFFFF] ]
xmm10 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm11 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm12 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [1, 0, 0, 0], [0x3F800000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [13.8, 0, 0, 0], [0x415CCCCD, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
}
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