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Clean boot instructions followed - fixed the issue I was having.
I did follow all the other instructions prior to this. However this worked twice in a row - which would have triggered two messages!
However now I cant connect to the servers and the internet connection is down (which is not true as I opened this ticket)
Thanks for the support.
First issue fixed - will try a reboot to see if I can clear this second issue!
Something weird now going on - I cant log in first time - keeps telling me there's now issues with the connection. Only when I attempt an easycheat.sys delete does it allow me in (doesnt allow me to delete). Also the last time I rebooted I deleted the easycheat.sys file and it allowed me straight in.
- 5 years ago
Back to square one - same issue as originally.
- EA_Kent5 years ago
Community Manager
Thanks everyone.
I think it might be best to reach out to Easy Anti-Cheat support directly to see if they have any recommendations. It's looking more like this might be something outside of the scope of what we can troubleshoot from our side.
You can find more information on how to contact the over at the Easy Anti-Cheat website.
/Kent
- 5 years ago
I never loaded anti-cheat - its part of your game install.
I have no clue who or what Anti-cheat is.
I have raised this ticket as your software doesn't work.
When I give in I wont be complaining about Anticheat Software.
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