Forum Discussion

7 years ago

Solved

Apex legends gdiplus.dll untrusted

Hello! After update I keep getting the same bug - the game doesnt start because of some gdiplus.dll file, that is counted corrupted by EAC. SFC scannow, driver updates, windows update, certificate delete - nothing works. I even reinstalled the game - still no difference. What can I do?

OwnzzOG
7 years ago
Update: I finally figured out that the issue was from the fact that i couldnt download the latest windows update through settings, therefore I resolved this issue by using the Windows Media Creation Tool and choosing the first upgrade option to update my windows, now all is well and I can play Apex again.

9 Replies

Pioneer_from_ua
Hero+
7 years ago
@Jagell12
This is a Russian forum.

I moved your topic from the English section AHQ.
Zeelmaekers
Hero+
7 years ago
Hey @Jagell12

Can you open the command prompt again ?
Press your windows key, type CMD.
Then right click the command prompt icon and run as administrator.
Now type here: DISM.exe /Online /Cleanup-image /Restorehealth
This can could take a couple minutes to start and maybe around 30 minutes to complete.
When that is done, try to run the sfc /scannow again.
When you see Verification 100% complete, type exit and reboot.
Now try to launch Apex Legends again.
Let me know if this changes anything.
OwnzzOG
7 years ago
When i try to run Apex Legends, i get an "Untrusted system file" Easy Anti-Cheat error for the "GdiPlus.dll" file.
I have tried the following:
- run CMD in Admin and ran sfc /scannow command
- tried the repair multiple times in origns
- deleted the certificates folder in the anti-cheat folder.
- Updated windows, gpu etc.
OwnzzOG
7 years ago
When trying the "DISM.exe /Online /Cleanup-image /Restorehealth" command, I get this at around 85.5%:
https://gyazo.com/b12f3bedd629de0c147c97163f619a0b
OwnzzOG
7 years ago
Any suggestions?
OwnzzOG
7 years ago
Update: I finally figured out that the issue was from the fact that i couldnt download the latest windows update through settings, therefore I resolved this issue by using the Windows Media Creation Tool and choosing the first upgrade option to update my windows, now all is well and I can play Apex again.
frostyD0g16
7 years ago
Does updating Windows fix this ?
OG_Riish
6 years ago
@frostyD0g16 Yes. Windows Updates were my issue... I don't know how long my Windows hadn't been updating for but I downloaded this updating tool from Microsoft and it bypassed whatever issues there were: https://www.microsoft.com/en-gb/software-download/windows10

Apex Legends now runs,
Adam
NmCXXX
6 years ago
Hello so my name is Temuulen. Im from mongolia and i had this problem today. It says ”Untrusted system file” and lots of file and the end it says gdiplus.dll and how i fix this problem. Please reply soon as possible because i want to play apex ☹️