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So guys, I don't know if I actually fixed it but I was able to play all last night without a single crash for approximately 3.5hrs! Again, this may not work for everyone, but this is what I did for my system and it seems to be running okay, i'll be playing a lot over the weekend to truly see if it's fixed.
My system specs:
Windows 7 Pro 64
Intel i5-760 OCed to 3.8ghz
16GB DDR3 XM3 RAM 1333Mhz
MSI Geforce GTX 1050Ti 4GB
1. The first thing I did was to CLEAN install the new Nvidia Drivers which were released on 2/13 (418.91). I did not install the Geforce Experience.
2. Performed a FRESH install of APEX Legends, making sure to completely delete all saved information.
3. Disabled Origin In-Game options as well as added the +fps_max command in the advanced launch options for Apex. I set mine to 100 because, why not?
4. Once in game, I set my VRAM to 6GB or the HIGH setting as I have my video settings all high except Sun Shadow Coverage, Sun Shadow Detail and disabled volumetric lighting and dynamic spot shadows.
5. Once I made all of those changes, I exited the game then went to the R5Apex.exe file in the Origin Games folder and made sure to set compatibility mode for Windows 7 and to Run as Administrator.
6. I then restarted my computer and launched and crossed my fingers!
RESULT: 3 1/2 hrs of uninterrupted gameplay!!!
I will continue playing throughout this weekend and immediately update this post if I experience any crashes but it is waaaaay better than it was before. I would experience a "Referenced memory could not be read error" probably 2 out of every 3-4 games, typically on launching from ship at the beginning of the game or at a random point in the middle of a match. So with 0 crashes in 3 hrs, I'm hopeful.
Hopefully this is useful to some of you as this game really is a LOT of fun and I hope they fix these issues soon with a patch. Best of luck out there!!
@JMUTowlee wrote:
So guys, I don't know if I actually fixed it but I was able to play all last night without a single crash for approximately 3.5hrs! Again, this may not work for everyone, but this is what I did for my system and it seems to be running okay, i'll be playing a lot over the weekend to truly see if it's fixed.
My system specs:
Windows 7 Pro 64
Intel i5-760 OCed to 3.8ghz
16GB DDR3 XM3 RAM 1333Mhz
MSI Geforce GTX 1050Ti 4GB
1. The first thing I did was to CLEAN install the new Nvidia Drivers which were released on 2/13 (418.91). I did not install the Geforce Experience.
2. Performed a FRESH install of APEX Legends, making sure to completely delete all saved information.
3. Disabled Origin In-Game options as well as added the +fps_max command in the advanced launch options for Apex. I set mine to 100 because, why not?
4. Once in game, I set my VRAM to 6GB or the HIGH setting as I have my video settings all high except Sun Shadow Coverage, Sun Shadow Detail and disabled volumetric lighting and dynamic spot shadows.
5. Once I made all of those changes, I exited the game then went to the R5Apex.exe file in the Origin Games folder and made sure to set compatibility mode for Windows 7 and to Run as Administrator.
6. I then restarted my computer and launched and crossed my fingers!
RESULT: 3 1/2 hrs of uninterrupted gameplay!!!
I will continue playing throughout this weekend and immediately update this post if I experience any crashes but it is waaaaay better than it was before. I would experience a "Referenced memory could not be read error" probably 2 out of every 3-4 games, typically on launching from ship at the beginning of the game or at a random point in the middle of a match. So with 0 crashes in 3 hrs, I'm hopeful.
Hopefully this is useful to some of you as this game really is a LOT of fun and I hope they fix these issues soon with a patch. Best of luck out there!!
Glad it's working for you so far, @JMUTowlee !
Can anyone else confirm these steps work?
I've seen multiple players mention fixes for the following:
- Make sure all your drivers and Windows Updates are installed. Search "Windows Updates' in your desktop search bar. Some might be pending to be installed.
- Update your drivers: https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/
- Display all overlays you might be using (Origin In-Game, Discord Overlay, GeForce Experience Overlay)
- 7 years ago
it so up and down, its infuriating... Sometimes i can go all day without a crash and then sometimes i crash for like 8/10 games. Its beyond a joke. Was about to win a round 3v1... Taking a quick phoenix kit after the last fight .... CRASH... Sort ya game out FFS. Crashes like this constant garbage shouldnt be in a game that outside of BETA testing.
- 7 years ago
I agree, even tho its a free game the random crashing is super annoying, sometimes i got all day without a crash, sometimes 3 games in a row crash... i've updated clean install drivers, even try to run game on native display and lower everything to bare min doesn't seem to help, its just pure random crashing.
ps: i get the error memory could not be written, even tho my Gcards over 2gb vram on bare min specs doesn't seem to do anything.
such a fun game, but really on your last 3v3 fight for the win and a crash, its like pacepalm worthy rage enducing.
- 7 years ago
i been playing around with the windows/fullscreen/borderless window i think might be some issue there? its always auto changing the option and had to be reset in game maybe this is the issue.
- 7 years ago
This method worked for me: https://answers.ea.com/t5/Technical-Issues/Possible-ea-server-timeout-fix-fx-series-works-in-game-too/m-p/7534180#M22660
- 7 years ago
I tried many things and what actually worked for me was restoring default setting. It is funny, because I actually just reduced the strain on my pc, but it seems to have started the crashes. The most crashes I got was when I completely disabled pre-loading textures (0 VRAM needed). The settings then started telling me I have insufficient VRAM for that setting (which has requirement at 0, so that is funny). So at least for me, it seems to be the lower setting I have, the more crashes I have.
So I restored defaults and then changed it to borderless windowed... might be worth trying.
- 7 years ago
Update. Tried reducing the shadow quality and texture filtering. Crashed immediately next game. Put it back up and no crashes... the game is a bit choppy for me though. The framerate is not that high. Maybe that is actually what is helping me? If your framerate goes too high, you crash?
- 7 years ago
that's a completely different issue from the one being discussed in this thread, are you sure?
Updating my situation, still crashing:
Running origin+apex in compatibility mode for Windows 7, as administrator.
Disabled GeForce Experience/Overlay.
Uninstalled Visual C++ 2017, Reinstalled 2010+2015.
Samsung SSD Rapid Mode is disabled.
Tested fullscreen and borderless windowed displays with tons of different graphics settings.
Win7 Ultimate
GTX 1060 6GB
i3 8350k
16GB DDR4 RAM
- 7 years ago
When launching Apex at the first introduction and during game, do you have little but noticeable stuttering and laggy sound ?
- 7 years agoJust wanted to drop by and say thank you! this actually helped me and got me playing for hours (finally!)
my specs:
OS: W7 x64
i7 4770K 3.5GHZ
16GB DDR3-1600 CL9
GeForce GTX 1050 Ti 4GB- EA_Blueberry7 years ago
Community Manager
@RareNine
Can you confirm what exactly helped fix this for you on Windows 7?- 7 years ago
1.
The first thing I did was to CLEAN install the new Nvidia Drivers which were released on 2/13 (418.91). I did not install the Geforce Experience.I haven't done this since I'd say about two month ago I've already cleared out old drivers and such.
2. Performed a FRESH install of APEX Legends, making sure to completely delete all saved information.
First thing I did but using Revo Uninstaller pro to delete the extra files left behind when normally uninstalling
3. Disabled Origin In-Game options as well as added the +fps_max command in the advanced launch options for Apex. I set mine to 100 because, why not?
Second step I did from "+fps_max Unlimited" to just "+fps_max".
4. Once in game, I set my VRAM to 6GB or the HIGH setting as I have my video settings all high except Sun Shadow Coverage, Sun Shadow Detail and disabled volumetric lighting and dynamic spot shadows.
Did a different approach with this, using 4GB instead of 6GB within the video settings(Texture streaming budget) since im running everything on low/disabled
5. Once I made all of those changes, I exited the game then went to the R5Apex.exe file in the Origin Games folder and made sure to set compatibility mode for Windows 7 and to Run as Administrator.
Done this as well!
6. I then restarted my computer and launched and crossed my fingers!Too impatient, didn't bother but to my surprise it worked like a charm after a couple of games!
Hope this helps!
Edit: forgot to mention but initially I've been getting non stop (which seemed like every game or two) crashes with 0x000000 / 0x3f7ce737 referenced memory not being read
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