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scopen86's avatar
scopen86
Rising Newcomer
3 months ago

Need help on game hard freezing my laptop after loading into the lobby

My game hard freeze my pc and there is looping audio after getting into lobby for 1-2 minutes, I have to hard reset my pc by holding the power button
Every times I launch the game shader take a while to load (i don't know if this is normal or not)
I tried these things 2-3 times already:
Restart.
Verify files.
Install the latest and 577.00 nvidia driver
Switching to iGPU
Uninstall and reinstall the game both on EA and Steam.
Set launch option +max_fps 60
Reinstalling windows

Other games work fine even with EAC (pubg, elden ring nightreign, valo, league)

I couldn't find any logs but I attached a windows event log for you guys
Any help would be appreciated!
https://drive.google.com/file/d/1-OcOmMX3VJbtIZsoluzJOQv8mmg8zQLF/view?usp=sharing

2 Replies

  • scopen86's avatar
    scopen86
    Rising Newcomer
    2 months ago

    No luck unfortunately, but can you give me some information about your machine (specs, etc)

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