Forum Discussion
Thanks for the updates everyone.
We're still tracking this issue and investigating. I'll continue forwarding along details from here. I appreciate your patience on this while it's under review!
/Kent
- 6 years ago
Is there any progress on the fix? I start to feel sorry for all my friends on Origin. One of my colleagues has showed me a screenshot that he has been getting notifications from the random status shift (changing from playing, logging on and off) and there is nothing I can do about it. Even when I am actually playing Apex Legends, they are hammered by the spams. They had to turn off all the notifications from Origin and maybe I should start ask the others for the same thing.
- EA_Kent6 years ago
Community Manager
Hi @glonsan_vermont.
This issue is still under investigation, but I'm afraid I don't have any updates to share. Unfortunately we don't have a time frame on when this might be resolved.
Thank you for bearing with us on this./Kent
- 6 years agoso for the last 3 days my origin stop doing it and not sure why as I don't do anything else on my end other than observing, I hope it get resolved for everyone else too
- 6 years ago
No luck for me. I don't know maybe today might be different, I hope.
- 6 years ago
the issue seems gone with the latest update on Origin. Thank you very much!
- EA_Kent6 years ago
Community Manager
- 6 years ago
Hi, I'm still experiencing this issue. Is there any work around for this that I can do on my end? Thank you
- EA_Kent6 years ago
Community Manager
Hi @Ozdrax.
If you haven't already can you try clearing out your Origin cache to see if that helps at all?
You can find more info on how to clear it over at the EA Help website. Let me know if you're still seeing any issues with your online status afterward. Thanks!
/Kent
- 6 years ago
Hi, I've tried the clearing the Origin Cache and its the same issue, one of my friends confirm I'm still showing "Online" at APEX legends lobby.
I've also tried changing my password, no good.
- EA_Kent6 years ago
Community Manager
Thanks for following up!
It looks like the Origin team is still investigating this issue and working on getting it fixed. I'm afraid I don't have a time frame for how long that might take, but I appreciate everyone's patience while it's under investigation.
/Kent
- 6 years ago
well, its been couple of weeks now and this issue still persist and I think I'm seeing some of my friends are having the same problem. I guess we just wait.
- EA_Kent6 years ago
Community Manager
Hey @Ozdrax.
Apologies for the lack of updates on this. The issue is still under investigation, but I haven't seen a time frame on how long it may take before it's fixed. Hopefully we'll have it sorted out soon.
Thanks for being patient on this while we're looking into it./Kent
- 6 years ago
in case that was not mentioned before there also a few other new wierd related issues / sideffects of that
-if someone is invisible you still get the message game started/ended when they beging a new round in apex. this started around the time the main issue in this threat started.
-people become invisible even if they dont want to, relogin without invisible tag set doesnt help there either. sometimes manual setting works sometimes not. again started around that time
-the issue people are in the lobby even they are offline now spreads even further. i have about 10% of my friendlist doing that now, it started with one person a week or 2 ago
-i get messages someone started playing apex everytime they start a round regardless they are in apex for hours.
however i get this message randomly or at least with a lot of delay and even with people i am in the same game with.
like youre already for 5 min in the game and i get the notification that squadmate left a game and rioght after squadmate started a game. again all those issues started aaround the same timeframe
-and when were on it sometimes when you get the message that somone started a game you get pushed to tdesktop if youre in fullscreenmode in apex, only workaround is to close origin after apex started, and leave the errormessage - cannot close origin while apex is running - open, so it hogs the focus
- 6 years ago
Yes, my son shows up in lobby for me and his friends to see all day for about a week. Also he can't log in to the game, while I can, on the same x box.