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3rd reinstall and as soon as I ready up before I even get into character select it’s an instant crash! It is 100% a problem with the game! npw on PUBG a game rebound for being majorly broken and it’s smooth no crashes no frame rate drops no cruddy SSBM just a regular fun game that doesn’t make me want to gouge my eyes out with a rusty spoon in the hope of not only going blind but also getting tetanus... jks, seriously not a Robles with my Xbox though
Hey @dwalsh27 if it was an issue with the game then we would be seeing more reports of this. At the minute it does not appear that this is an issue that many people are facing, I played APEX Legends for a couple of hours last night on Xbox One and saw no issues. As such, and from your description of the issue it would appear to be a system issue and not a game issue. As for why it does not happen with other games, this can happen. On my first Xbox One, I had a similar issue where a loud grinding noise would be heard and then the system would crash. It only occurred when playing a certain game with all other games working fine, I ended up sending the console back to Microsoft who found an issue with the laser even though the game affected was a digital one.
Do you have multiple hard drives connected or have you upgraded your original one?
Darko
- 6 years ago@EA_Darko no upgrades just regular one x with no extra hard drive. It happened season 3 as well then randomly fixed itself. I believe it happens when call of duty has a large update as the exact same thing happened last time. My Xbox makes no sound when it crashes just the game does through my headset. I can literally guarantee next time there is an update for apex that is more than a few gb it will start working fine again just like last time!
- 5 years ago
Ive had this happen to me almost 80 tines since season 5 came out. This absolutely an issue w the game. I have uninstalled and reinstalled it multiple times.
- 5 years ago
I have also had the same problems with the game crashing and freezing intermittently ever since I started playing Apex. I have had no issues with any other games. Recently things have got much worse in that the game crashes even before I have even landed. I have had several live chats with various EA advisors and performed all the recommended fixes but nothing has been able to resolve this issue. I then resorted to ringing the customer helpline. BIG MISTAKE!! After spending an hour on the phone (which cost me a whopping £30) the issue is still not resolved. My case has been escalated and I have been informed that it will be fixed by tomorrow, but I don't have very much confidence that it will. I have read so many posts from other gamers who have the same problem, and YouTube is awash with gamers dissatisfied with this frustrating issue So how can EA say "that the issue is most likely a system issue rather than a game one and if It was an issue with the game then we would be seeing more reports of this". I have only been on this help forum for a few days and there are plenty of people complaining of the same issue. It’s a lot easier to deny a problem exists than to try to fix it! It's not as though EA does not possess the resources to fix this unbelievably frustrating issue. This is totally unacceptable, so come on EA get it fixed.
- 5 years ago
It's a problem with the game. I'm seeing it as well and I've reinstalled and done everything else I can think of on xbox
- 5 years ago
Also having this problem. Crashes and takes me straight to the dashboard at least 5+ times a day, and i only play for a few hours. It’s extremely frustrating. Doesn’t happen with any other games.
- 5 years ago@CapRedBeard879 Yeah I still have the issue. For me it happens 3-4 times per game though so apex is completely unplayable for me these days. It will randomly start working for a few weeks every now and again but then breaks again. I know it’s nothing to do with my Xbox or internet provider as have had it all checked. 100% an issue with respawn/EA despite there refusal to admit it. My game even crashes in the lobby! No other game crashes like apex. The idiots at EA always ask for an error code... there is never an error code though! The game just freezes and makes a god awful noise through the headset and after about 5-10 seconds kicks you to the Xbox dashboard. I will never pay for another EA product again because of this tbh. No more Fifa, madden or nba and no more packs etc so F U ea you will never receive another penny from me you joke of a company
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