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Ryan_Rockstar00's avatar
Ryan_Rockstar00
5 years ago
Solved

Apex Legends keeps crashing my pc when launched

Every time I launch Apex through steam or origin it would crash instantly and my PC would restart I have uninstalled my drivers for GPU and CPU and reinstalled them and got the proper AMD software to make sure everything is up to date and made sure all windows updates were up to date, but alas I can not launch it more than 1 second without it crashing I have good temps and no overheating issues and my ram isn't skipping.

My basic Specs are

AMD Ryzen 7 5800X CPU

AMD RX 5700 XT GPU

32 GB 4000 Ghz RAM

1000W Plat PSU

No overclocking is done or overvolting everything is set to default and I've run more powerful games and unoptimized ones that suck more power and those run just fine, also tried uninstalling and reinstall the Easy Anti-Cheat through its own program and it doesn't work I'm really lost about how to fix it.

and yes I've tried reinstalling the game on origin and steam

  • EA_Illium's avatar
    EA_Illium
    5 years ago
    @Ryan_Rockstar000 Can you try simple resitting the GPU (physically removing and re-slotting it into your motherboard) and see if it will recognize it? If not can you try reinstalling its drivers?

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  • ngnchosenvii's avatar
    ngnchosenvii
    4 years ago

    I'm thinking that it has to be the motherboard because we all have the same issue and I have a similar situation with my PC and our builds are relatively the same. Same motherboard and CPU especially.

  • VanixBTW's avatar
    VanixBTW
    4 years ago

    I have a b550 rog strix-f gaming, 5900x cpu and this issue has now appeared but for some reason apex worked fine like a day ago... Is formating and reinstalling everything the only option left or was there something else? 

  • DrEnitan's avatar
    DrEnitan
    Rising Newcomer
    2 months ago

    i have the same problem rn i am running a  rog strix b660G,  rtx 4070, i7 13 gen, 32gb ram before everything was fine , but now apex carshes before it starts, i have tryed everything , even formated teh pc so apex can be the only app installed,tried from origin and steam same thing

  • Asmodeus566's avatar
    Asmodeus566
    Hero+
    2 months ago

    DrEnitan​ 

    As this thread is a bit old at this point, we are going to lock this down so that we can prevent any necro-posting. If you run into any further issues please create a new thread so that we can begin tracking accordingly!

    Try using the EA APP to install Apex. Origin is no longer a thing in regards to Apex. 

    In a new thread let me know if that solves your issue. 

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