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46 Replies
- @silverspike230 I was at origin. Today the problem is happening again in steam
I'm still facing it on origin. Even after the update for the new event.
- @EA_Kent I posted something about the anticheat from valorant having trouble with the EAC but i talked too soon.. It's annoying i cant close the game and open it again. To play i have to restart the pc...
- EA_Kent5 years ago
Community Manager
Thanks for the updates!
I saw someone mention they tested this on a different PC on the same account and were able to replicate the same issue. That got me wondering, does this happen with other accounts, or is it specific to one in particular?
If it's possible to try logging into Apex Legends with a different account can you give that a try and see if the same thing is still happening?/Kent
- @EA_Kent i tried it on my PC with 3 of my friends accounts, same results
- @EA_Kent Maybe it has to be with something with the account registered in EAC? ☹️ Never had that problem since two weeks by now, i've made another account to play with my girlfriend and still the same problem so, i dont know if it is an account topic.. Maybe EAC is banning some hardware?
This issue happened right after the anniversary collection event ended. I assume the small 11-20mb patch that triggered the anniversary event off was the cause of this. Prior to that there was no issue.
- EA_Kent5 years ago
Community Manager
Thanks for the additional info, everyone. I'll reach out and see if I can find anything out.
/Kent
@EA_Kent Please hurry, its causing a lot of worry every time i want to play.
- @EA_Kent If I restart Origin, the "Play" option is lit and I am able click it. However, Easy AntiCheat starts up and then I get an error message:
"Launch Error: CreateFile failed with 32."
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- EA_Blueberry7 years ago
Community Manager