Forum Discussion

5 years ago

apex legends kills my internet

when ever i play apex legends it will crash my internet on my pc i never had any issue like that before people say they have the problem as well on reddit can you guys fix this please

EA_Kent

Community Manager

5 years ago

Hi @markvikingman,

When you've got a chance would you be able to share a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.

Thanks!

/Kent

Chryodem

4 years ago

Not sure if anyone has found the answer, but from the ISP side, its because apex legends net code isn't closing sessions properly. Not sure why or how but its leaving network sessions open and opening more, the router thinks its under a DoS attack and resets itself. Have been on multiple trouble calls for it. Some fixes I have seen work are updating network card drivers and getting a non isp router that handles the connections better.