apex legends kills my internet
when ever i play apex legends it will crash my internet on my pc i never had any issue like that before people say they have the problem as well on reddit can you guys fix this please
Forum Discussion
Hello @EA_Kent and others 🙂 I am having the very same issue. I play on PC via a wired connection.
In most gaming sessions, my connection to Apex will become very laggy in the first or second game, ultimately leading to a complete loss of my PC's internet connection. The rest of the house that is wired and on WiFi is not affected. This only happens with Apex. I love this game, but this issue is driving me insane. I changed ISPs and NICs before finally realizing and accepting that this only happens during Apex. Some information on my system:
Ryzen 5 3600
Radeon 5700
Intel PCIe NIC
16 G RAM
Xfinity is my ISP and I am using their xFi 3rd gen gateway
Happy to collaborate on finding a solution.
EA_Kent
Community Manager
Community ManagerHi @Winterpai,
Would you mind sharing a DxDiag when you have the chance? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.
Thanks!
/Kent
- EA_Kent
Hi @Winterpai,
Thanks! I appreciate it.Have you had the chance to try starting up your PC in a Clean Boot to see if that makes any difference at all? If there's anything else running that might be causing this to happen that may help to get around it.
For more information on how to set up a Clean Boot check out the EA Help website. Please let me know how that goes once you've had the chance to give it a try. Thanks again.
/Kent
@EA_KentHappy to try this and will report back.
In the meantime, can you tell me if you are aware of any reports of Discord and Apex not playing nice? I played with Discord disabled yesterday and had no connectivity issues. Again, this only happens with Apex. But I digress, I will report back, Kent!
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