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spotifyskyro's avatar
spotifyskyro
6 years ago

apex legends kills my internet

when ever i play apex legends it will crash my internet on my pc i never had any issue like that before people say they have the problem as well on reddit can you guys fix this please 
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @Winterpai, 


Thanks! I appreciate it.

Have you had the chance to try starting up your PC in a Clean Boot to see if that makes any difference at all? If there's anything else running that might be causing this to happen that may help to get around it. 

For more information on how to set up a Clean Boot check out the EA Help website. Please let me know how that goes once you've had the chance to give it a try. Thanks again. 

/Kent

Winterpai's avatar
Winterpai
5 years ago

@EA_KentHappy to try this and will report back.

In the meantime, can you tell me if you are aware of any reports of Discord and Apex not playing nice? I played with Discord disabled yesterday and had no connectivity issues. Again, this only happens with Apex. But I digress, I will report back, Kent!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @Winterpai 


    I haven't heard about any specific issues with Discord and Apex Legends, but that's interesting to note. Do you run the Discord overlay while you're playing? 

    /Kent

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