Forum Discussion
EA_Kent
Community Manager
5 years agoHey @Winterpai,
I appreciate you following up. Keep me updated on how it goes once you've had the chance to test it out.
/Kent
5 years ago
Following up: on console, the issue was with my Ps4 Pro and not with Apex itself.
For others with the same problem, my router uses the same SSID for the 2.4 and 5 GHz bands and automatically switches devices on the network between the two bands as needed. I believe the Ps4 was losing connection when the router tried to switch which band it was using. I disabled the smart network switch on the router and split the bands into two separate SSIDs (Eg Home and Home 5G) and connected my console to just the 5G network. Problem hasn't come back since then