Forum Discussion

6 years ago

apex legends kills my internet

when ever i play apex legends it will crash my internet on my pc i never had any issue like that before people say they have the problem as well on reddit can you guys fix this please

EA_Kent

Community Manager

5 years ago

Hi @notsolittlec,

Apologies for the late reply on this. I'm afraid I haven't heard about any issues with that particular model of router or 5G routers in general. If the router is shutting off entirely it could point toward a hardware issue. It might be best to try contacting the manufacturer directly to see if they have any insight on what could be causing it to power off.

/Kent

Matt_le_gars_su

5 years ago

Hello,

I had the same issue right after changing my IPS because i pluged and old RJ45 wire I had.

I read this thread and decided to use an other RJ wire and the problem is GONE !

The new RJ45 wire is a " straight " wire. Maybe ther other one was a " twisted " wire and it was the problem...

Hope it helps !