Forum Discussion

6 years ago

apex legends kills my internet

when ever i play apex legends it will crash my internet on my pc i never had any issue like that before people say they have the problem as well on reddit can you guys fix this please

EA_Kent

Community Manager

6 years ago

Hey @spotifyskyro.

The internet connection on your PC is dropping entirely? Have you noticed if your actual router/modem is still up and running when this happens?

/Kent

miroslavso133

5 years ago

@EA_Kent https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ me have to this problems and this solve it out. TY have a nice day

EA_Kent
Community Manager
5 years ago
@miroslavso133

Nice, thank you for letting me know it helped! 👍
- Zentreid
  5 years ago
  I have some problem now, my internet crashes after launch Apex.
  try https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/ but did not get the effect
  - EA_Kent
    Community Manager
    5 years ago
    Hi @Zentreid,
    
    Have you had the chance to try any other troubleshooting since this started happening? If so, what have you already tried so far? I just want to make sure we can avoid repeating any steps if we can help it.
    
    Thanks!