Hello, I returned to the game of Apex Legends on March 30.I found that my account number became the initial number.All the items in it were gone. My data is completely lost.I don't know what happened.My total game duration is more than 500 hours.My achievements can also prove that I have what I used to have.
lingleng05 When was the last time you've played the game, and did you play on any other platform, (such as Steam, Xbox, PlayStation, and Switch), and had unlinked any of those platform accounts from your EA Account?
I play on steam.I unlinked steam from my EA account.How can you get that data back?
.I unlinked steam from my EA account
Your Apex game data is saved to your EA Account, (which means that when you had unlinked your Steam Account, it had lost access to that data).
To regain access to your Apex data on Steam, you would have to relink your EA and Steam Accounts, (which should allow Steam to access the data once again), however, there's also a chance that it might not bring back some, (or all), the data to Steam.
You could also play the game from the EA App, (where you would only need to log into the EA Account that you were using when you had played on Steam).
Note: More information about what can happen when you unlink your platform accounts can be found here.
I rebind steam, but the data in my game didn't come back. I'm still an initial number, and all my previous things are gone, my mythical items, my money.What can I do to get my data back?Please help me.
Community ManagerHey lingleng05,
Any time you unlink a platform, there's a chance your progress will be permanently lost.
I'm sorry to say, if you've re-linked the original platform and EA account without the progress reappearing, that would be lost and cannot be recovered.
Community Manager
