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lingleng05's avatar
lingleng05
Seasoned Newcomer
12 days ago

Apex Legends Lost Files now Level 1

Hello, I returned to the game of Apex Legends on March 30.I found that my account number became the initial number.All the items in it were gone. My data is completely lost.I don't know what happened.My total game duration is more than 500 hours.My achievements can also prove that I have what I used to have.

3 Replies

  • lingleng05  When was the last time you've played the game, and did you play on any other platform, (such as Steam, Xbox, PlayStation, and Switch), and had unlinked any of those platform accounts from your EA Account?

  • lingleng05's avatar
    lingleng05
    Seasoned Newcomer
    10 days ago

    I play on steam.I unlinked steam from my EA account.How can you get that data back?

  • Midnight9746's avatar
    Midnight9746
    Hero+
    10 days ago
    lingleng05 wrote:

    .I unlinked steam from my EA account

    Your Apex game data is saved to your EA Account, (which means that when you had unlinked your Steam Account, it had lost access to that data).

    To regain access to your Apex data on Steam, you would have to relink your EA and Steam Accounts, (which should allow Steam to access the data once again), however, there's also a chance that it might not bring back some, (or all), the data to Steam.

    You could also play the game from the EA App, (where you would only need to log into the EA Account that you were using when you had played on Steam).

    Note: More information about what can happen when you unlink your platform accounts can be found here.

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