Forum Discussion

Ncaceres2004

7 years ago

Apex Legends Not loading into Lobby after Match

This has been happening to me every other game or so and the only way to fix it would be to restart my computer. Im not sure what else to do since this has been happening to me since the launch of th...

EA_Blueberry

Community Manager

7 years ago

@Ncaceres2004

Let's see what we can do to get that fixed. I haven't seen others mention they can't load into the lobby after a match. Are you getting stuck at the screen where it shows you your squad was eliminated?

Try this:

Right-click on the Origin desktop shortcut and run as administrator
Right-click on the game in Origin and select "Repair."
Launch the game.
If you're still experiencing this, double-check to see if you have any updates that need to be installed for Windows. (Search Windows Updates in the Windows search bar)
Updates installed? Try again.
Still unable to load into the lobby? Try a clean boot and then immediately try launching the game. This is how we find out if it's another program running in the background conflicting with Origin. https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/

Keep us updated. If anyone else is experiencing this please give specific details on errors message and/or where you're exactly getting stuck.

smileybones555
Seasoned Novice
6 years ago
I`ve just started getting the same problem as of today , after the latest update.
Game over, and says leave match, click leave match and it just stays there saying "connecting to lobby" . I can go back and spectate. But only way to start a new game is to force close Apex and relaunch
- MickeyO-N3il
  6 years ago
  Same problem here. (Since the last update of the game)
  - PNX_NoFrAg86
    6 years ago
    Same since the last update!
Klonosz09
5 years ago
Just happaned to me on ps4.
- EA_Blueberry
  Community Manager
  5 years ago
  @Klonosz09
  
  Let us know if you can't load back into the lobby since yesterday's connectivity issues affecting multiple EA titles. It should be fixed by now.
  - Sailorblvze
    5 years ago
    I haven’t been able to get into the lobby from the sign in screen. I thought it would’ve started working but it’s been hours and I’m getting annoyed please help
st0wmie_
5 years ago
I started experiencing this issue during last weekend, after playing some matches with a full lobby, my screen showed them as Bronze IV, with legends they never use and I wasn't able to ready up. They said, they could see me still in the lobby + they saw my legend change, when I did so. I had to restart the PC to get it working again as restarting the game wouldn't help.
I'm on PC and I'm using steam to play Apex Legends.
PsychooooKiller
5 years ago
@EA_Blueberry WHY is EVERY time the official responce the most idiotic one, you think we started a match without updating first? maybe better fix your broken game