Forum Discussion

Veilford's avatar
Veilford
5 years ago

Apex Legends on Steam did not ask to Link EA Account

Hello, I recently got Apex on Steam. However, it never gave me the option to Link my Origin Account.  I verified my EA account and I have the same email on EA and Steam.  Please assist. I will pro...
EA_Neil's avatar
EA_Neil
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago
Hey @ThwDarkViper,

If you've already linked your account once before it generally granbs the same Steam account afterwards. Might this not be the case or you just want to make sure how everything is linked I'd like to ask you to reach out to your live support so they can have a look into it with you and see what is linked to what as we can't look into this via the forums here.

You can reach Chat and phone via help.ea.com or find us on social media on Twitter/Facebook under EAHelp. Make sure to look for the tick next to the name so you know it's the right one.

If your Steam progress is different than your Origin progress on Apex then they are most likely not linked and there is a second EA account in play.

- EA_Neil
ThwDarkViper's avatar
ThwDarkViper
5 years ago

Okay I'll reach out for the support and make sure if the progress is linked between both accounts!

Thank you!

  • TsukiTsukiyo's avatar
    TsukiTsukiyo
    4 years ago

    So, to whoever still having this problem or whoever in the future having this problem I found the solution to the no prompt. First is that you steam account is link to a whatever EA Account, if you don't know what EA account is link to there is a very easy step for found this out.

    1. log in using your steam account.

    2. Go to account setting and go to connection.

    3. Click Unlink next to you steam account

    4. Launch Game again now it should give you a prompt.

    Enjoy,

    P.S. the chat support is not helpful and contacting them is absolutely a waste of time

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,929 PostsLatest Activity: 60 minutes ago