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Veilford's avatar
5 years ago

Apex Legends on Steam did not ask to Link EA Account

Hello,

I recently got Apex on Steam. However, it never gave me the option to Link my Origin Account. 

I verified my EA account and I have the same email on EA and Steam. 

Please assist. I will provide any info needed.

Thank you,

14 Replies

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  • Hello,

    Yes, I do have 2 accounts on Origin.

    Cabronicus and I have Veilford. Veilford shares the same email with my Steam and is my Main Account on Origin.

    I will contact the team.

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    5 years ago

    Hi, your posting account doesn't seem to be linked to a Steam account, so it does sound like for whatever reason your Steam account was already linked to a different EA account. Perhaps you've played another EA game on Steam in the past?

    If you reach out to support they should be able to help, by detaching the old persona and linking the correct one. 

    Be sure to log into https://help.ea.com/en/ using the Steam login option to make sure you're on the right EA/Steam account. If you're already logged in using the "Veilford" account, log out first. 

  • Veilford's avatar
    Veilford
    5 years ago

    Hello,

    Like I said before, it never gave me the option to link my account. Anywhere.

    I have Origin Desktop. I went in to verify everything was good. 

    I launched the game and no button to "Link or Create your Account" or "You need an EA account to play" popped up.

    It just started the game and my character had my Steam name and was LVL 1.

    I want soemone to help me deal with this issue and help me link my EA Account to my Steam.

  • ImSwartzy's avatar
    ImSwartzy
    Seasoned Adventurer
    5 years ago
    @Veilford You only need to link your accounts the first time you play an EA game on Steam.

    Sign into Steam.
    Launch an EA game from Steam by clicking Play.
    Install Origin/EA Desktop if you haven’t already.
    Origin/EA Desktop will launch and ask you to link your Steam account and your EA Account.
    Log in to Origin/EA Desktop using your EA Account info or create a new EA Account.
    Steam will install your game and let you know when it’s ready to play.

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