Forum Discussion

BBBBBarlos's avatar
BBBBBarlos
Seasoned Newcomer
4 years ago

Apex Legends prime gaming loot claimed but not received

I've connected my amazon prime account to my EA account for the monthly in-game loot and it worked only once. I got the crypto vampire skin but after that, I haven't been able to receive any of the o...
lovablesweethrt's avatar
lovablesweethrt
4 years ago
@BBBBBarlos I currently have this same issue and EA told me I need to contact Amazon even though one of the EA reps shows it claimed just not in game and the other said its not claimed at all.
    • Tradables's avatar
      Tradables
      4 years ago

      @lovablesweethrtOkay, thanks for trying. Sorry to hear it didn't work. As their respond said to contact Amazon directly.
      If you know for a fact that everything is linked correctly. Give it a day or two.
      There's been an instance where I bought apex coins and didn't receive them for a little while.
      I know that sucks and you want your prime rewards, but i would suggest if you do not receive your rewards by 24hrs after you claimed them. Contact Amazon about your prime gaming rewards for Apex.

      • Xichtus's avatar
        Xichtus
        4 years ago

        I have the same issue. I claimed the last stuff for Loba and now for Pathfinder and I didn't get either. Amazon customer support says I need to contact EA. You tell us to contact Amazon. What gives?

About Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.37,637 PostsLatest Activity: 4 hours ago