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BBBBBarlos's avatar
BBBBBarlos
Seasoned Newcomer
4 years ago

Apex Legends prime gaming loot claimed but not received

I've connected my amazon prime account to my EA account for the monthly in-game loot and it worked only once. I got the crypto vampire skin but after that, I haven't been able to receive any of the o...
  • Tradables's avatar
    Tradables
    4 years ago

    @lovablesweethrtOkay, thanks for trying. Sorry to hear it didn't work. As their respond said to contact Amazon directly.
    If you know for a fact that everything is linked correctly. Give it a day or two.
    There's been an instance where I bought apex coins and didn't receive them for a little while.
    I know that sucks and you want your prime rewards, but i would suggest if you do not receive your rewards by 24hrs after you claimed them. Contact Amazon about your prime gaming rewards for Apex.

    • Xichtus's avatar
      Xichtus
      4 years ago

      I have the same issue. I claimed the last stuff for Loba and now for Pathfinder and I didn't get either. Amazon customer support says I need to contact EA. You tell us to contact Amazon. What gives?

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