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BBBBBarlos's avatar
BBBBBarlos
Seasoned Newcomer
4 years ago

Apex Legends prime gaming loot claimed but not received

I've connected my amazon prime account to my EA account for the monthly in-game loot and it worked only once. I got the crypto vampire skin but after that, I haven't been able to receive any of the other content. I tried looking to see if any other people had this issue and it seems to be a common thing that many other people are experiencing and EA hasn't done anything about this. This has really confused me because I haven't changed anything about my EA account connections and the fact that it worked the first time but never again doesn't make sense to me.

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  • xxlittledog70xx's avatar
    xxlittledog70xx
    2 years ago

    This is still an issue I've been having for years. Nothing has changed on any of my information that would impact this error. Typically unlinking and linking works, but I have tried multiple things with no final resolution. I want to try unlinking the Amazon account from EA, but I am not looking to wait 6 months to relink the account; which by the way is ridiculous and should be removed. I do believe this is an issue with EA because I never have any of these issues on any other platform.

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