Apex Legends Progress and Skins Missing After Steam Login

Hello EA Support,

I need help recovering my Apex Legends progress, skins, and purchases.

I used to play Apex Legends in 2021 through Steam, but the game was linked to an Origin/EA account that belongs to my brother. All my progress, skins, Battle Passes, and purchases were made on that EA account while playing through Steam.

Recently, I installed Apex again through Steam, but when I logged in, all my skins and progress were gone. It appears that Steam is now linked to a different EA account instead of the original one I used before.

I still have access to the original Origin/EA account (email and password), and I can also provide proof of purchases made in Steam for Apex Legends.

I believe the issue is caused by the wrong EA account being linked to my Steam account. I would like to request that my Steam account be re-linked to the original EA account where all my progress and purchases were made.

Please let me know what information you need from me to verify ownership. I can provide:

Steam purchase history for Apex Legends

EA/Origin account email

Any additional verification you require

Thank you for your assistance.

Best regards,

(CM: I'm transferring your post to the English boards because the forum you posted in is only supported in Russian, as per forum rules)