Forum Discussion

5 years ago

Solved

Apex legends PS4 error code 301

This is the most annoying thing I've ever had to deal with. When I open Apex it loads fine until the part when it says press x to continue then it takes 3 minutes just to show "unable to complete EA Account sign in [code 301]. see ea.com /unable-to-connect for additional information." I looked over most of the troubleshooting methods and non of them worked. Please help me figure this out

AbC1082a1203818
5 years ago
Go to browser on a pc/mobile/tablet and open
https://www.playstation.com/en-au/games/apex-legends/
Then sign into PSN on playstation website
Then ADD APEX TO LIBRARY
(That reconnects your account to EA)

Enjoy 🙂

7 Replies

AbC1082a1203818
5 years ago
Go to browser on a pc/mobile/tablet and open
https://www.playstation.com/en-au/games/apex-legends/
Then sign into PSN on playstation website
Then ADD APEX TO LIBRARY
(That reconnects your account to EA)

Enjoy 🙂
blockboy247
5 years ago
@AbC1082a1203818 will I need to delete the game
blockboy247
5 years ago
@AbC1082a1203818it also says something went Wrong when I press add to Library
AbC1082a1203818
5 years ago
I deleted the game and reinstalled as the first step in trying to fix it. So MAYBE that could help. BUT for me that didn’t fix it.

logging into psn in a browser and adding apex to library joined the account again to EA and fixed the issue.
maybe try changing your EA password too like it suggests (:
samitheking1989
5 years ago
@blockboy247 Fr I had a code like code: 402 or something and the same thing happened since s5 last patch and it wasn’t too bad at the time but since s6 it kept happening I even tried my account on other PS4s and it kept happening now at * s9 it’s still going strong and * my game up
Frozenstrippers
5 years ago
@samitheking1989 I got like a code 429 error I think it was. Just says No servers found. Can't enter the game at all since I updated
bunny719gleamin
5 years ago
Error code 301