Forum Discussion

5 years ago

Apex Legends stuck in treasure pack screen

Im on Pc and played a casual duo, where after the game ended I was put in the after action report like normal. I pressed continue on that screen to where the game said I had a treasure pack, the pack...

qwopper47

5 years ago

What worked for me was creating a 2nd account, login to that to clear the rewards screen, then log back into your main account.

This fixed it for me. Hope it works for you. It's been super frustrating that a game breaking bug like this is still here after being reported 3 weeks ago.

EA_Kent

Community Manager

5 years ago

Hey everyone,

Have you had the chance to try playing Apex Legends since today's update? Are you still getting stuck on the same screens as before?

/Kent

Rich_Pianini
5 years ago
The winter event login reward popup caused the same error for me. I fixed (I think I did) it by joining a different region then restarting and joining the original region.
Maybe it is possible to disable the pop ups or make them less big/restrictive?