Forum Discussion
EA_David
Community Admin
4 years agoThanks. Can you try a full Clean Boot, in case something else is impacting Steam? Also, are the installs on different HDDs?
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
4 years ago
I performed clean boot and it did not help. Yes, the installs are on the same one.
- EA_David4 years ago
Community Admin
@MrMayhemBeast If you try uninstalling both versions, then just install the Steam version, does that have an effect?
I'm also curious, you mention using a new PC, did you use the same HDD in the new build, or is it an entirely new system?- 4 years ago
That does not help either because I tried on Steam before realizing it works on Origin. It is an entirely new system.
- EA_David4 years ago
Community Admin
Thanks. It's a bit of a swing, but perhaps Steam and Apex use some obscure WIndows file that Origin doesn't use.If you run the Windows System File Checker, you can double check for any damaged or invalid Windows Files. It's worth doing periodically anyway.
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