Forum Discussion

4 years ago

Apex Legends stuck on the Black loading screen

After I start Apex and press on continue I am stuck on the black loading screen with the red Apex logo in the bottom right corner. After about 5 minutes I manage to get into the menu, but when i chan...

Soupiex

4 years ago

Since the update yesterday I had the same issues.

I've tried all of your suggested ideas @DerOfenvorheizer.
Sadly none helped, windows and steam found no corrupted files.

Tried with a different admin account and not a solution either.

I did a rollback on my drivers and reinstalled the game (steam) but neither helped me.

EA_Darko

Community Manager

4 years ago

Hey @Soupiex can you grab me a DxDiag so that I can take a look at your system?

Darko

Soupiex
4 years ago
@EA_Darko Here you go.
DxDiag.txt113 KB
EA_Darko
Community Manager
4 years ago
Hey @Soupiex seeing some issues with your DxDiag so can you try the steps I recommended above.

Darko