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Poker_face_pk021's avatar
10 hours ago

Account link

Hello, when I try to log in to my account through Steam, it tells me that your account is linked to another Steam account.

But when I look through the panel on the site, there are no linked Steam accounts in my list.

Please help me if you can so I can reconnect to my account.

1 Reply

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    Hi Poker_face_pk021​ 

    Sorry to hear you’re running into that.

    If your EA account is linked to another Steam account, but your Connected Accounts page shows no Steam link, the first thing worth checking is whether you’re signed into the correct EA Account. Only one EA Account can be connected to a platform account at a time.

    It’s also worth keeping in mind that it limits how often platform accounts can be switched. If the Steam account was linked elsewhere before, relinking to a different EA Account may not be available right away, depending on when that previous link was made.

    If you still can’t get access to the right account or the link doesn’t look correct, this is the kind of account-linking issue that can’t really be fixed from the forums. The best next step would be to go through the EA Account Help Hub and click Contact us at the bottom of the page, so the support team can look at the account side more closely.

    It’s also important not to unlink any connected accounts unless you’re absolutely sure of the account setup, since unlinking can lead to access or progress issues.

    Here’s the article that shows how to link your EA Account.

    Sorry again you’re in this position, and I hope you’re able to get a clearer answer on it soon.

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