Hey all, another user was able to resolve their connection issues by following these steps.
I am in the UK
Community Manager@growndan Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
I have done all these things, still nothing works
@EA_Cade I have been having the problem and it has been happening very often, When I win a game it kicks me to the menu says go to ea.com/unable-to-connect, Also it doesn't add the win to my stats on my legend. I should be on 30 wins (ish) with lifeline but because off this problem occurring I am only on 16 wins. I won a game about 5-10mins ago and it also did it then when i had 14 kills. If you could find what is wrong that would be great.
Lucky you man! At least you can play through a game I can barely manage to get off the dropship before I get kicked
Community Manager@Perpetualxlight Hey there! Is this still happening? If so, are you getting an error message of some kind when it does?
I’m in the US and I’m still getting this issue. What’s going on?
Ola! estou tendo esse erro sou do Brasil, mas ele não e constante ele acontece do nada estou em partida de repente eu sou desconectado e aparece esse erro, ja fiz as etapas que pedem mas não funciona se puder ajudar agradeço!
Been having alot of issues as well to where I could only play with certain people for it to work and now recently I can't play at all. Whenever i try to play solo it will absolutely not work even when trying all the servers available, is there any possible solutions?
Same issue here
It's for sure on your side EA. I've had connection issues since this game releases. Can't play with friends while in a party chat(Xbox one) and when not in a party I can't hear anything because of all the audio interference. Now season 2 drops, which I was able to purchase conveniently, now I only get server connection errors. Can't even load the legend select screen. It would be nice to get a real response instead of acting like everyone on all diff systems, are just using garbage internet connections.
Ever since the new season started connecting to the game continuously fails.... Nothing to do with my connection as everything else works including Madden which is also ea servers.... There is a glitch in the game for season 2
I am on PS4
i have the same issue
it wont connect to the servers
i’ve tried everything nothing works.
dont know what seems to be the problem.
me and my brother have their own ps4’s
on my ps4 it wont work and on my brothers it works completely fine
Its alot of people It has to be on easy end. I cant play either.
If you are not showing any issues on your side you need to dig deeper! I can not login on my account, but I can login on my wife's account. on the same xbox. Also, I can't see the link you posted on how to fix the problem.
Guess it’s back to Fortnite if EA doesn’t fix this game 💁🏼♂️
Community Manager
