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mystNA's avatar
mystNA
7 years ago
Solved

Apex Legends White Screen at Launch

Whenever I try to launch Apex Legends through the Origin client, I can hear the login background music/sound effects, but I cannot see the screen. The screen is just a blank white screen.  1) Ensure...
  • PeriodPainZ's avatar
    PeriodPainZ
    7 years ago
    i turned off some Overlays and it worked, MSI afterburner was the one that worked, try discord, steam, G-force experience.
Kwayzar911's avatar
Kwayzar911
7 years ago

Solution that WILL work for 98% of you

If you are getting the white loadup screen and then when trying to quit  form task manager seeing error from eastantocheat about invalid file type  igxxxxxxxx.dll  

you do NOT NEED TO

repair game, 

reinstall game

edit registry

disable HD card so dedicated gfx runs.

also DONT<  update Intel Drivers from device manager, or your laptop make support download site, 

go directly to INTEL Website, 

Support

HD Graphics

Download the correct version for your PC/laptop   INtel HD Card version ( quite easy )

Install -

the installation will COMPLETELY remove the older intel hd drivers and install the up to date ones  which is  Q4 2018.

Reboot, 

Run game - bingo

I performed a  LOT of testing across the SAME issue on  7 MSI GT Laptops, and this simple one was the only one that worked on all,

PeriodPainZ's avatar
PeriodPainZ
7 years ago
i turned off some Overlays and it worked, MSI afterburner was the one that worked, try discord, steam, G-force experience.

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