Hi I’m wondering if anyone knows anything about this since the game is only out. But I’ve had problems where when I win a game it disconnects me from the server and says session timed out, so then I go look at my stats and the game hasn’t counted but when I go to look at my past game XP points it says winning points but the game haven’t been added on my stats.
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX 1060 3GB
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? Gonzo0143
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)? Pathfinder
Which Legends were your squad mates using (if applicable)? Wraith; Octane
Where did the issue occur? Returning to the lobby after a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main Menu a day after
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just opened the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 1 until i found out about the issue
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? My game does not have any record of my win
What should be happening instead? It should be saving my progress
Steps: How can we find the bug ourselves? Win a game, stay away for a couple of minutes and then quit the game, come back the next day and check if it saved, thats what happened to me.
So i won a game, about 20 kills me and my team, i left the match right after it showed my team's score and closed the game. The day after i opened the game, went to check on my banners and i realized there was no record of my win anywhere, no winning kills, no nothing. I found it somewhat strange because i never had this problem on the ps4, i won about 7 games there in a period of 2 weeks and each of them counted. The only thing i can remember that could have caused this issue were the connection issues i was getting, but none of them actually removed me from the game, they just stopped my game search and so i had to search again.
Still not fixed?
Just happened to me the same thing. Won with lots of kills and I got nothing. Straight to main screen after score screen.
win10, i5 6600k, gtx1070ti, 16gbRAM, 4 min ago (if it matters). I have the same user in game.
Hi I just won my first ranked match without getting a single kill and I was playing ranked to do my battle pass challenge and when I backed out after we won I didn’t get the win for it I didn’t level up and it shows that I have no ranked win.
My origin ID is Nesco6
Character it happened with is wraith
i solo queued
Only reason I have the picture is because I wanted to show my friends that somehow we won without a single kill
What must one do in this situation
also, i win, join the lobby and that win didn't add to my stats
Community Manager
