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ItzRagdollYT's avatar
ItzRagdollYT
6 years ago
Solved

Apex Legends won't launch after clicking Play

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number idk Enter RAM memory size in GB 16gb What is your gamertag/PSN ID/EA Account name? ItzRagd...
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    @ItzRagdollYT 

    Let's see if this does the trick:

    1. Delete Origin from your PC and re-download the latest version
    2. Perform a clean boot in order to disable all non-Microsoft essential programs to start up your PC
    3. Right-click on the Origin desktop shortcut and Troubleshoot Compatability
    4. Right-click on the Origin desktop shortcut and run as administrator
    5. Right-click on Apex Legends in Origin and select Repair.
    6. Launch the game.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago

@ItzRagdollYT 

The game appears to still be downloading. Have you been able to launch it once the game was fully installed?

When a game is stuck in resuming or getting ready phase (or won't launch properly at all), try clearing the cache for Origin. 

Here is how to do that: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

Since you're on PC, please include a DxDiag if you need further help.

How to Pull a DxDiag

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

ItzRagdollYT's avatar
ItzRagdollYT
6 years ago

i have tried with it fully downloaded dosnt work trying cache clear now

  • ItzRagdollYT's avatar
    ItzRagdollYT
    6 years ago

    Dosnt work 

    please give me a working solution i luv this game so much

    • ItzRagdollYT's avatar
      ItzRagdollYT
      6 years ago

      also it didnt work

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        6 years ago

        @ItzRagdollYT 

        Let's see if this does the trick:

        1. Delete Origin from your PC and re-download the latest version
        2. Perform a clean boot in order to disable all non-Microsoft essential programs to start up your PC
        3. Right-click on the Origin desktop shortcut and Troubleshoot Compatability
        4. Right-click on the Origin desktop shortcut and run as administrator
        5. Right-click on Apex Legends in Origin and select Repair.
        6. Launch the game.

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