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DirtyRogg's avatar
DirtyRogg
3 years ago

Apex Legends won't launch

I need help with launching Apex Legends in the new EA app. When I go to my library, select Apex and select play, the game will begin to launch and show a mini loading screen. It then disappears, never starts and takes me back to the EA desktop app. I have run as administrator, deleted all Apex files and uninstalled game and reinstalled all files/game, I have checked app permissions and looked through firewalls to see if there is anything causing the issue. I cannot figure it out. Looking for any help, please. 

I have attached a picture of the loading screen that I can't get past.

2 Replies

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    3 years ago

    Hey @DirtyRogg 

    I have a feeling the anti-cheat is at fault here, let's get troubleshooting.

    Troubleshooting EasyAntiCheat.

    Open your File explorer and locate to: C:\Program Files (x86)\Origin Games\Apex
    And delete the following files:

    • EasyAntiCheat
    • EasyAntiCheat_launcher.exe
    • EasyAntiCheat_x64.dll

    Then locate to:

    C:\Program Files (x86)\Origin Games\Apex\__Installer\customcomponent 

    And delete the following files:

    • EasyAntiCheat

    Then restart Origin, go to Game Library, click on Apex Legends.
    Then go to settings -> Game Properties and repair the game.

    Let me know if this worked for you!

  • DirtyRogg's avatar
    DirtyRogg
    3 years ago

    I had to switch to the EA desktop for some reason so I no longer have origin. Also, whenever I download the game, it does not save to the program files (86x), it just saves to a regular program files. Could this be an issue or does it not matter. 

    Additionally, I tried these steps by going through my game/app location and it did not work.

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