Forum Discussion

DirtyRogg's avatar
DirtyRogg
3 years ago

Apex Legends won't launch

I need help with launching Apex Legends in the new EA app. When I go to my library, select Apex and select play, the game will begin to launch and show a mini loading screen. It then disappears, never starts and takes me back to the EA desktop app. I have run as administrator, deleted all Apex files and uninstalled game and reinstalled all files/game, I have checked app permissions and looked through firewalls to see if there is anything causing the issue. I cannot figure it out. Looking for any help, please. 

I have attached a picture of the loading screen that I can't get past.

2 Replies

  • Zeelmaekers's avatar
    Zeelmaekers
    Hero+
    3 years ago

    Hey @DirtyRogg 

    I have a feeling the anti-cheat is at fault here, let's get troubleshooting.

    Troubleshooting EasyAntiCheat.

    Open your File explorer and locate to: C:\Program Files (x86)\Origin Games\Apex
    And delete the following files:

    • EasyAntiCheat
    • EasyAntiCheat_launcher.exe
    • EasyAntiCheat_x64.dll

    Then locate to:

    C:\Program Files (x86)\Origin Games\Apex\__Installer\customcomponent 

    And delete the following files:

    • EasyAntiCheat

    Then restart Origin, go to Game Library, click on Apex Legends.
    Then go to settings -> Game Properties and repair the game.

    Let me know if this worked for you!

  • DirtyRogg's avatar
    DirtyRogg
    3 years ago

    I had to switch to the EA desktop for some reason so I no longer have origin. Also, whenever I download the game, it does not save to the program files (86x), it just saves to a regular program files. Could this be an issue or does it not matter. 

    Additionally, I tried these steps by going through my game/app location and it did not work.

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 28 minutes ago
39,151 Posts

Recent Discussions