Forum Discussion

Aliwhite2002's avatar
7 years ago

Apex Legends Xbox One: Game Keeps Crashing Mid-Game Without Error Message

For the past 3-4 days my game keeps crashing half way through a game, it’s not just once or twice a day it’s every game. I’ve spoken twice with EA Help but it has not been fixed.

26 Replies

  • grump08's avatar
    grump08
    5 years ago

    I agree done everything only happens every now and then been worse since new update doing my nut im on series x keep doing it

  • It is now February 2021 and i have called EA twice and nothing has happened. Uninstalled and reinstalled, cleared cache, reset xbox and internet, moved game from SSD to xbox, tried another profile, opened ports, and nothing. This used to not happen until they introduced the crossplay and it's only gotten worse since then, freezes every match or every other match now. tired of this already.

  • *WARNING: the following WILL void warranties on hardware, proceed at your own risk*


    If you are using an older console, XB1S or older, you probably need to clean the internals. This requires you to remove the casing gently and carefully clean the air pathway. If you are confident in your skill, it is probably also worthwhile to check the integrity of the thermal paste on the cpu. Over time, this degrades, resulting in a lower conductivity of heat. As the CPU is put under load, it will perform worse, as it caps itself to prevent damage.

    Another thing to check, is do you have a microwave between you and the router? It sound stupid, but microwaves actually use similar frequencies to broad-band WiFi. Older microwaves often leak, causing packet distortion and annihilation. It might be worthwhile to unplug the microwave and check if it gains benefit.

    Lastly, if you use a Google Mesh system for Wifi, there was a bug in the latest firmware release that can cause the network to randomly reboot. This causes an unnoticeable drop, but that means you would disconnect from all relevant servers. Since apex requires a connection, this would result in an error-free “crash” to start.

  • I've crashed every 2 minutes for the past 3 days and I cant play a normal game without 10 crashes and that's if I'm lucking to get less then 10. If I'm in the firing range I crash if I'm just loading into the game I still crash I cant fix it

  • did they ever fix it? i just stopped playing because of the freezing until a few days ago it worked fine but maybe i was lucky too

  • Znetzi's avatar
    Znetzi
    4 years ago
    @EA_Darko my game crashes after selecting character or after a match. So I need to restart the game. and it’s happening every round