Apex loading screen

Hey @stilts907, 

Are you still running into this same error when you're trying to log into Apex Legends? If so, which platform are you playing on? 

/Kent

Still does it, on ps4. In lobby it wont let me ready up until i leave and come back as well. Lot of problems stopped play in season 3 because of it to find it still is glitchy.

@EA_Kent I haven't been able to get past the "sign in " screen for Apex since yesterday. I'm logged in to Xbox live, chatting with friends, playing other games, but apex won't work. Data Center says "downloading 0%". When I click 'A' to Sign in, it just clicks and does nothing. I have since changed my DNS, restarted xbox, modem, and even reinstalled the game. What's going on here?

Hey @HapaKine, 

Can you test something for me when you've got a chance? What happens if you try logging into Apex Legends on a different Gamertag on the same Xbox? Do you still get stuck on the loading screen? 

/Kent

Same thing. Pretty frustrating as I only have a few days left on my Xbox live subscription and had plans to play with friends yesterday and today which have now fallen through. Trying to attach a video I took but it wont allow...

@HapaKine 

Hmm, so it doesn't sound like it's something account-specific. Does it give you the datacenter list on the title screen? If so, are you able to try selecting a different datacenter, or does it not let you even choose another one? 

/Kent

@HapaKine, 

It is odd that it would just now start acting up after you've been playing without any issues. Have you tried setting a static IP for your Xbox to see if that makes any difference at all? The Port Forward website has instructions on how to set one up. I'd recommend giving that a shot to see if it helps. 

Let me know how that goes when you can. 

/Kent