Forum Discussion

4 years ago

Apex not working properly

For some reason apex won't let me play with my friends. First of all when I go into a lobby with my friends I always tet left behind in the lobby while their already in a match. It only says party me...

EA_Aljo

Community Manager

4 years ago

@ThunderKiller815

Thank you. Next, try rebuilding your database with the steps here and restore your licenses with these instructions.

ThunderKiller81

4 years ago

@EA_Aljo I did that today but it still wasn't fixed.

EA_Aljo
Community Manager
4 years ago
@ThunderKiller815

Thanks for getting back to me. Try deleting the personal saved data for Apex. To do that, on your PS4, go to Settings/Storage/System storage/Saved Data. Locate Apex Legends and delete the saved data. Let me know if that makes a difference or not.
- ThunderKiller81
  4 years ago
  Hi again, @EA_Aljo just asking this before i do that, that won't affect any of my progress in apex right? thank you
  - EA_Aljo
    Community Manager
    4 years ago
    @ThunderKiller815
    
    It won't affect your Apex progress as that is saved on our servers and not locally.