Forum Discussion
No problem. Thanks for getting back to me. Unfortunately, I can't think of anything else to try. If would be good to contact an advisor to see if they have any other suggestions. Please try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
Thank you for everything. I am sad because we can not solve this problem, but I will give it a shot to support. Thank you once again.
- 4 years ago
One more thing: I opened 2 support ticket before I came here. They said to me write here in the forum.
- EA_Aljo4 years ago
Community Manager
If they can't find a solution, they'll tell you to ask about it here. I'm very sorry, but there's nothing we can do to help with this over Answers HQ.