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Verziaa's avatar
Verziaa
12 months ago
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APEX PACKS

Since i opened my last heirloom on my main account. ( Not this account i'm writing this on. ) I have opened 400+ apex packs at minimum 450. Don't they have a guaranteed heirloom every 500 packs you open? I mean i open 370 last night and 5 more just now and that's only counting the packs that i've purchased for coins. (not counting any event packs or packs gifted or free through gameplay.) Respawn where's my heirloom? ☹️

I will post purchase history from this month alone. in 1 week i've wasted literally €249,98. I want my heirloom Respawn!

  • EA_Pythia's avatar
    EA_Pythia
    12 months ago

    Hello @Verziaa,

    you're guaranteed heirloom shards every 500th pack. So if you haven't gotten them yet, that means that you're still below the 500th pack. Of course, there is a chance of getting heirloom shards beforehand as well, in which case the counter would reset.

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  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hello @Verziaa,

    you're guaranteed heirloom shards every 500th pack. So if you haven't gotten them yet, that means that you're still below the 500th pack. Of course, there is a chance of getting heirloom shards beforehand as well, in which case the counter would reset.

  • Verziaa's avatar
    Verziaa
    12 months ago
    @EA_Pythia Last heirloom i got was in December been opening frequently since. Spending about €400 at minimum. And that's not counting any of the free packs from different events/gifts and stuff. I've been opening since the 27th of December frequently. Telling ya something is fishy here xD

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