Forum Discussion

6 years ago

Apex start failure.

Game launches and then closes down. It closes when it is on loading screen. Some times it may it may start, but usually won't. I have tried reinstalling and repairing. It's been 3 days now , plea...

DxDiag.txt104 KB

Zeelmaekers

Hero+

6 years ago

Hey @SchiKro

Whoops, i see. Looked over it.
Alright, I got some troubleshooting steps for you.

Clean Driver install.

Download DDU (Display driver uninstaller),

Run it and Have it remove all NVIDIA Software / Drivers.

If you previously Owned an AMD, have it remove those as well.

Download the Driver Package.

Install drivers using Custom.

Uncheck the services you do not use.

Check the Clean Install box.

Disable Fullscreen Optimization
Locate the R5Apex.exe file.

Most of the time located here: (C:\Program Files (x86)\Origin Games\Apex)
Right click this file and select properties.

Go to Compatibility and check Disable Full screen Optimizations.

If you could try these steps for me and let me know if that changes anything.

SchiKro

6 years ago

@Zeelmaekers Thanks for your time.

@EA_Atic

Thank you both for your suggestions , there has been an update of about 800mb about an hour ago and seems the problem to be fixed. If this problem come up tomorrow again, i will follow Zeelmaekers steps and let you know.