Forum Discussion

6 years ago

Apex starts to redownload again and again

So basically I was trying to download Apex for the last week. Everytime I start or resume an existing download (no matter at what percentage) it goes up to 100% and then deletes the last 10 downloade...

EA_Darko

Community Manager

6 years ago

Hey @amonlol the best thing to do is to ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

The ports to open are:

TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

Darko

amonlol
6 years ago
@EA_DarkoI've enabled dmz on my router + turned off windows firewall and defender. But still download gets to 100% and deletes the last 10 GB
- amonlol
  6 years ago
  When it start downloading "again" it shows less size than in explorer
  - amonlol
    6 years ago
    Quick update. Only Apex does this "thingy" of redownloading itself. I've tried to download BF3, Grid 2 just to check whether it's origin's problem. And no. It happens to Apex only.