3 years ago
Apex Twitch prime amazon account change
Hello so i got my amazon account hacked and locked out (security reasons) and i couldnt get it unlocked so i made a new one with the same email and now i dont recieve apex legends twitch prime stuff any one else got this problem or know how to fix this
Hey @xtempox,
Sorry to hear you've been dealing with an account hack as that's certainly always a pain.
It sounds like your EA Account is still linked to the original Prime Gaming account even though you've re-created that one, so in this case it would be best to contact support so they can take a closer look at the account and help make sure the right one is linked.