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PikaGamer1256's avatar
PikaGamer1256
2 years ago
Solved

Apex "unbanned" but still get a ban screen??

Hey i have been trying to play apex for ages ,i think i got false banned but then i appealed for it getting unbanned but whenever i try go into the lobby i get sent back with a screen saying "clients...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @PikaGamer1256 

    It might just take some time for the ban to lift in game. It would be good to wait 24 hours. You also can try power cycling your network equipment and the system you play on. 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @PikaGamer1256 

It might just take some time for the ban to lift in game. It would be good to wait 24 hours. You also can try power cycling your network equipment and the system you play on. 

PikaGamer1256's avatar
PikaGamer1256
2 years ago

ill try waiting but ive been waiting for like 3 days after they said im unbanned

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @PikaGamer1256 

    An advisor should be able to look into this for you. To get in touch with one, please follow the instructions here for opening a case. Thank you.

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