Forum Discussion

Finnnya's avatar
6 years ago

Apex won´t start, r5apex.exe problem

Hello,

sadly 3 days ago my power Supply broke and took down my SSD, so i had to set windows up new.

After i did everything, i continued with origin and apex.

I already had at the beginning major issues with origin, i got the error message, that some dll aren't working right, the msvcp140.dll and vcruntime140.dll, and later the igoproxy.exe. After a while i got them cleared, with reinstalling visual c++ 2017.

After i installed origin and downloaded apex for about 2 hours, there was another error message, it said the r5apex.exe has an application error 0xc00007b.

After i somehow removed that too, apex is still not starting, just that there is no error message anymore.

At the time i had all these error messages, i spend hours in forums like this and tried almost every solution, that helped others... but nothing worked on me.

Does anybody has similar experience or a new and final way to get Apex to run?

It ran before on my pc...

my system:

win 10 pro 64-bit

AMD-fx 8350

32GB 

Nvidia GTX 960

All drivers are up to date

visual c++ got every possible version by now

apex got removed and new downloaded multiple times

run r5apex.exe and the anticheat in admin mod

I´m pretty desperate right now...

Thanks in advanced for your help.

14 Replies

  • In settings -> Apps and then choose what you wanna remove. 
    choose visual c++ and remove it, I needed to remove all versions. 

  • Well this doenst seem to be a permanent fix...

    I was able to play on that day, but the next day i couldnt... i just downloaded spotify, nothing else changed...

    then it suddenly startet again and today it wont neither... i cant help me anymore.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @Finnnya

    Have you tried running the Windows System File Checker to see if that makes any difference for you? If there is an issue with missing or corrupted system files that might help. 

    For more details on how to run it check out the Microsoft Support website. Let me know how it goes when you've got a chance. Thanks!

    /Kent

  • @Finnnya I created a ea account through my phone when I tried to log into Apex it wouldn't work it said unable to login need help please *!