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CoyoteBlanker's avatar
CoyoteBlanker
Not applicable
5 years ago
Solved

Apex won’t send me a verification code to my email

I am trying to get into apex and my email is registered as @@ea.com however it won’t let me change it to my actual email because it says that is already my email yet it doesn’t show that that is the case. I haven’t gotten a single email with a verification code and hitting recent code hasn’t worked either.  

  • Hi @CoyoteBlanker


    When you have the chance please get in touch with the EA Help team so they can pull up your account and take a look. I'm afraid that issues like this are not something we can investigate here on Answers HQ. 

    For more details on how to set up a case with them visit the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @CoyoteBlanker


    When you have the chance please get in touch with the EA Help team so they can pull up your account and take a look. I'm afraid that issues like this are not something we can investigate here on Answers HQ. 

    For more details on how to set up a case with them visit the EA Help website. If you prefer you can also speak with them over Twitter or Facebook instead. 

    /Kent

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