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DeltaSabre69's avatar
DeltaSabre69
7 years ago
Solved

Application r5apex.exe has been blocked from accessing Graphics hardware

Product: Apex Legends Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number nVidia Geforce GTX 1080ti Aorus Xtreme edition Enter RAM memory size in GB 16 What is your gam...
  • DeltaSabre69's avatar
    DeltaSabre69
    7 years ago

    I'd completely forgotten about this thread... the issues came back for me after a little while.

    Turned out it was due to RAM compatibility with my board. I was running the XMP profile so I downclocked it a bit ( from 3866 to 3600 ) and I've not had any problems since 

DeltaSabre69's avatar
DeltaSabre69
7 years ago

Hey,

I have added all subfolders of C:\Program Files(x86)\Origin and \Origin Games to the exclusion list for my AV.

Still having issues. I'm working with nvidia support too so I'll update here when I get an outcome

Jungle-Beard's avatar
Jungle-Beard
7 years ago
@DeltaSabre69 wrote:

Hey,

I have added all subfolders of C:\Program Files(x86)\Origin and \Origin Games to the exclusion list for my AV.

Still having issues. I'm working with nvidia support too so I'll update here when I get an outcome

Which AV are you using?  Knowing that would be helpful. 

  • DeltaSabre69's avatar
    DeltaSabre69
    7 years ago

    Its Avast Home

    • Jungle-Beard's avatar
      Jungle-Beard
      7 years ago

      I may be wrong, but it sounds like you are adding the acceptions to the Avast Scanner, which only skips them over when scanning for viruses. 

      I'm not very familiar with Avast, but you should be adding the acceptions to the firewall side of things.  

      https://support.avast.com/en-us/article/Antivirus-Firewall-Application-Rules

      You should be adding the executable to the acception list, which should then resolve the issue. It's the firewall that is messing you up, and not the files themselves. 

      If you don't want to take any risks, you can easily test it but turning avast completely off and play a round or two in game. If the issue doesn't happen, it's definitely the firewall causing the issue. 

      • DeltaSabre69's avatar
        DeltaSabre69
        7 years ago
        I don't use avast firewall, only windows.

        I'm also getting this same error on other games now, ones that I've been playing for years so I think this is a bigger problem than I originally thought.

        I'm currently uploading a crash dump to nvidia so let's see what comes out of that.

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