Audio issues on Xbox

@Dontpuntthecheat 

We appreciate your patience on this and it's considered one of top issues the team is looking into. They recently touched up on the audio issues in the 3.28.19 check in.

AUDIO KNOWN ISSUES

Issues we are aware of and currently looking into:

• Audio dropouts, where sounds or parts of sounds in the game seem to be missing at times.

• Audio distortion, where there is loud static or mangled-sounding audio that plays, generally during large gunfights and/or heavy concentrations of players.

• Close enemy footsteps being too quiet, or silent, in some situations.

Some troubleshooting tips that could help improve your audio performance:

• Hard drive performance is the biggest factor, so anything that can make your hard drive faster can help, including:

  • Defragging your PC HD prior to the game installation (but don't defrag if you have an SSD!) .

  • If possible, we recommend using a fast HD to install the game onto, such as an SSD or a 7200 RPM HD.

  • It can potentially help to make sure that the hard drive is not being hit by other background processes, such as downloading other games or recording video to the same HD as the game.

• Currently, the game does not support quad audio. If your game is currently set to that, please change it to stereo or another surround option, such as 5.1 or 7.1, if your setup supports that.

When you experience audio issues or bug, here is some info you can provide to help us identify the problem:

• General system specs, including the particular console you are on (PS4, PS4 Pro, XB1, XB1S, XB1X) or the PC and hard drive used, if on PC.

• Analysis of other things going on during the game at the time - was there generally poor performance from server lag, bad frame rate, etc.

• Video if you happen to be able to capture it in a non-performance hindering way.