Forum Discussion

BranceCagle4

Seasoned Newcomer

4 years ago

audio\ship\general english.mstr on steam

Every time I load up the game after new update, this error code shuts the game down

JTmanic

4 years ago

Same here but on the EA play app. Something like this happens every update and the only way to fix it is to reinstall. And unlike steam there is no obvious/easy way to select a specific game and verify or repair files manually.

EA_Barry
Community Manager
4 years ago
@JTmanic @BranceCagle4 @monsterc00ki3z

On Origin, right clicking the game and then choosing Repair is the way to go, thanks.
- LOneW0o1f
  4 years ago
  Read the message Barry…….
  we’re on beta through Xbox game pass not origin…….there is no option to fix build on beta….so no it’s not the way to go……
  is this really tech support from EA if so wow it’s really not great guys….
  so is there a fix for beta users or do we have to uninstall while game and try reinstalling…….
- JTmanic
  4 years ago
  Correct for Origin, but there is no right click- repair option for the "EA app" only the less specific full app wide "clear cache" and recovery but neither of them repair the issue. Only reinstalling the entire game seems to work. The EA app is the one being pushed these days so it should have at least function on the same low level as origin.
- LOneW0o1f
  4 years ago
  @EA_Barry So no come back then Barry……